Last Revised:  July 24th, 2024

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Thanks for visiting our website. MVMTLAB Inc. appreciates your interest. Please remember that your use of this website, or your acceptance of the Privacy Policy and Terms and Conditions of Use (this “Policy”) in any other manner, means that you have agreed to abide by our Polices.

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Our Policy applies to all websites and online services of MVMTLAB Inc.(“MVMTLAB”) , including https://www.mvmtlab.com (the “Website(s)”), and any other website on which this Policy is posted by MVMTLAB Inc. (any “Other Website”), any MVMTLAB Inc. mobile application (an “App”), and any electronic communications, including text messages, that are exchanged between you and MVMTLAB Inc. (“Communications”). The Website, Other Websites, the App and our Communications will be referred to in this Policy as the “Platform”. The Policy describes our use or disclosure of anonymous and Personal Data (defined below) collected on or through our Platform.

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Privacy Policy

This Policy outlines how we may use, disclose, maintain and protect anonymous and Personal Data you may give us through your use of our Platform.

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What Information Do We Receive and How Do We Use It?

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Anonymous Information; Log Files

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Anonymous information refers to information that cannot be tied to a specific individual. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data. All anonymous information we collect through our Platform is collected when your device accesses our Platform. When you surf the Internet, your web browser automatically transmits information about your preferences to our server every time you visit our Platform, including your IP address. An IP address is a number that is assigned to your device when you access the Internet. Please note that although such information is not always personally identifiable, it is sometimes possible to determine a visitor's Internet Service Provider and the geographic location of his or her point of connectivity from an IP address. We may combine your IP address with other personally identifiable data held by third parties in order to send advertisements or other materials to you based on your preferences, interests, and attributes, as described below.

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The anonymous information we collect through your usage of our Platform is used in aggregate form to help us monitor audience size, measure traffic patterns and identify popular services and information within our Platform. We use this information to improve our services to you and to develop improved services based on user interests, behavior and demographics.

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Anonymous Information; Web Beacons and Cookies

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In addition, we may also collect anonymous information through the use of “Web Beacons” and “Cookies”.

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A "Web Beacon" is a small transparent image placed on a website that may track visits to a particular page. We and some of our third-party service providers use web beacons to collect information to support our reporting software.

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A “Cookie” is a small text file that contains a unique identification number that is sent from our server and stored on your device’s storage through your web browser when you visit our Platform for the first time. We use cookies to recognize your device whenever you visit our Platform through the unique identification number assigned to the cookie; this information is stored to help facilitate your use of our websites the next time you visit. We use two types of cookies:

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First-party cookies – MVMTLAB uses first-party cookies to verify users when they log into their accounts within the Platform.

• Third-party cookies – Our Platform Uses third-party cookies from service providers such as Google Analytics for the following purposes:
• to record the time of your first visit to the Platform, the time of your most recent visit to the Platform, and the time of your current visit;
• to record which page(s) you visit on the Platform;
• to record how long you stayed on the Platform and
• to record how you located our Platform (i.e., Google search, keyword, link from other pages etc.).

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We only share the information obtained through the use of Google Analytics with Google. For more information on Google's use of your information, please see Types of Cookies Used by Google. The cookies MVMTLAB uses for these purposes do not track your Internet usage after leaving our Platform and do not store your personal information.

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Personal Data

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Personal Data refers to both “personally identifiable information”. In many cases, we ask for this information to provide the personalized service you wish to use. The amount of Personal Data that we know about you is entirely up to you to decide. We will only know Personal Data about you if you choose to share this information about yourself; however, some services may not be available unless we obtain a certain amount of Personal Data from you.

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Personally identifiable information refers to information that can be used to identify you, such as your name, address, age, phone number, etc. We collect personally identifiable information when you voluntarily provide it, such as when you request a newsletter that we produce, indicate that you would like to receive certain targeted information on topics that interest you, or use our social media pages. We are committed to protecting children’s privacy on the Internet, and we do not knowingly collect Personal Data from children under 18 through the Platform.

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When Do We Combine Anonymous Information and Personal Data, and How Do We Use it?

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If you provide Personal Data on our Platform, we may combine that information with our anonymous information collected from our Platform or anonymous information from third parties to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.

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You will receive marketing communications from MVMTLAB directly or through Google’s advertising banners if you have requested information from us or received services from us and, in each case, you have not opted out of receiving that marketing by emailing us at hello@mvmtlab.com. If you have told us you do not want to receive information about MVMTLAB services, it may take 3-5 days to process your request. After that time, you should not receive any more information about MVMTLAB services from us or Google, but you may receive other advertisements for miscellaneous products and services from Google. For more information on Google's use of your information, please see Types of Cookies Used by Google.

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When Do We Disclose or Provide Information to Third Parties?

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We may share anonymous or Personal Data with our third-party service providers in order for them to perform their services for us. We will not disclose your Personal Data to any other unaffiliated third party unless we have your permission or when we need to treat the information collected through this website as an asset in the event of the merger or sale of MVMTLAB, or a portion of our business. We may disclose any anonymous or personal data to the extent we believe the disclosure is required by law. We may also disclose anonymous or Personal Data when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against a third party who may be violating our terms and conditions governing the use of our Platform or who may be (intentionally or unintentionally) causing injury to or interference with your or our rights or property or those of a third party.

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What Security Measures Do We Use?

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MVMTLAB has taken reasonable steps and has employed industry-standard practices and technology to ensure the integrity and confidentiality of Personal Data, but because even the most secure devices or networks can be violated, MVMTLAB cannot guarantee security.

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Once you print, download, or save to file any portion of your medical record or personal information from our Platform, MVMTLAB is no longer able to protect that information from further uses and/or disclosures and is not liable for any further uses and/or disclosures of that information. You understand and agree that you are responsible for all further actions or omissions related to the security and privacy of that information.

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IMPORTANT: Please keep in mind that whenever you voluntarily disclose information about yourself in the public domain, for example, through bulletin boards, chat rooms, or e-mails, it is likely to be collected and used by third parties. These third parties may use your information to contact you or for unauthorized purposes. Also, please remember that no one can guarantee the absolute security of information transmitted electronically.

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How Can You Update, Correct or Delete Personal Data?

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You may amend, update or delete the information about you (or your child(ren)) contained in any registration profile you have completed with us, including any and all Personal Data, or stop receipt of a newsletter by either unsubscribing from our mailing list or by mailing your request to:

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MVMTLAB Multidisciplinary Sport & Health Clinic

55 Water St 

Suite #500

Vancouver, BC

V6B 1A1

Canada